Privacy Policy for mmoodycreative.com
Effective Date: 7/7/2025
This Privacy Policy describes how Margaret Moody Creative Coaching ("We," "Us," or "Our") collects, uses, and discloses your personal information when you visit and use our website, https://mmoodycreative.com/ (the "Website"), and engage with our coaching services. We are committed to protecting your privacy and handling your personal information with care and transparency.
1. Information We Collect
We may collect various types of information from and about you, including:
Personal Information You Provide Directly:
Contact Information: Name, email address, phone number, and mailing address when you fill out contact forms, subscribe to newsletters, or book sessions.
Coaching-Related Information: Information you share during coaching sessions, consultations, or through intake forms, which may include personal goals, challenges, experiences, and other sensitive details relevant to your coaching journey. This information is treated with strict confidentiality as outlined in our Confidentiality Agreement.
Payment Information: If you make purchases through our Website (e.g., booking sessions), we may collect payment details (e.g., credit card information). This is typically processed by third-party payment processors, and we do not store sensitive payment card details on our servers.
Communications: Records of your correspondence with us, such as emails or messages.
Information Collected Automatically (Website Usage Data):
Log Data: Information that your browser sends whenever you visit our Website, such as your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (e.g., pixels, web beacons) to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
Analytics Data: We may use third-party analytics services (e.g., Google Analytics) that collect, monitor, and analyze this type of information to increase our Website's functionality and user-friendliness, and to better tailor our Website to our visitors' needs.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services: To operate and deliver the coaching services you request, including scheduling sessions, communicating with you, and managing your account.
To Improve Our Website and Services: To understand how users interact with our Website, troubleshoot issues, and enhance the user experience.
To Communicate with You: To respond to your inquiries, send you administrative notices, updates, and promotional materials (if you have opted in).
For Marketing and Promotional Purposes: To send you newsletters, special offers, and information about our services that may be of interest to you, based on your preferences. You can opt-out of receiving these communications at any time.
To Process Transactions: To process payments for services purchased.
To Ensure Security: To protect against fraud, unauthorized transactions, and other illegal activities.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as website hosting, payment processing, email delivery, customer support, and analytics. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Right to Access: The right to request copies of your personal data.
Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: The right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Third-Party Links
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: margaret.e.moody99@gmail.com
By visiting this page on our website: https://mmoodycreative.com/lets-connect
Margaret Moody Creative Coaching https://mmoodycreative.com/